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Privacy Policy & Collection of Information

Hightek Hosting (us, we, our) is committed to protecting the user's (you, your) personal information and privacy. In some instances it may be necessary to find out more information about you, as explained below.

Collecting of your personal information

It may be necessary for us to collect your personal information for you to participate in our web site functions. e.g. newsletters, special offers, etc. If you do not wish to receive our web site functions, please contact us.

There are inherent risks in transmitting information across the Internet. We can give no absolute guarantee that all data, including personal information, provided via the Internet is secure from unauthorized use.

Personal details you provide via chat rooms and similar forums, whether sponsored or endorsed by us or by web sites we host, are in the public domain and as such are not covered by this privacy policy

Hightek Hosting provides hosting of websites owned and operated by other people, therefore this privacy policy does not necessarily extend to any personal information they might collect via their websites.

We cannot be held responsible for the privacy of any personal information collected through our clients websites and for complying with the relevant privacy laws.

We collect certain information about our users such as their computer hardware, origin, software, domain name, access time and referring web site addresses. This information is used to help us better market our services, maintain the quality of our service and provide general web site statistics.

If you do not agree to your personal information being collected, it may be difficult for you to use this web site, as your information is required for use of our services.

If you make enquiries regarding our products or services, we may from time to time collect some or all of the above data. We may also record telephone conversations to assist our staff in training and call quality control. We do advise before doing this and all copies of any information provided to us are held in accordance with privacy laws.

We will not sell or otherwise make available the personal information we store about or clients to third parties or than a a limited number of providers we contract to supply or service Hightek Hosting and it's services in the normal course of our day-to-day business. We require all contracts and providers to comply with our privacy policy when dealing with our clients' information and we only provide them with the information required to provide their services to us.

Use of your personal information

Unless notified otherwise, we will use your information to provide a better experience at our web site. This information will be used to:

    1. Deliver services such as newsletters, registrations, etc.
    2. Alert you to special offers
    3. Create relevant publications and information for you.
    4. Provide customers will real time service activations or system messages.
    5. Customer support
 

We may disclose your personal information where required to do so by law or in belief that such action is necessary to:

    1. Protect our employees, providers, clients and members of the public.
    2. Protect and defend the rights of Hightek Hosting.
    3. Conform to the edicts of the law or to comply with legal processes served to us.
    4. Recover any outstanding debts due for more than 60 days. We reserve the right to give your information to a credit reporting agency. This may effect your credit rating.
    5. We may need to verify your identity when discussing your account over the telephone or by other means of communication.
 

Changes to this policy

We reserve the right to change this policy at any time. From time to time we do make changes to this policy. We will not notify you. Please be sure to check back here frequently for changes made to this policy.

 

Policy last updated: 3rd June 2007

 

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