A National Inbound 1300 service lets your clients contact your business easily and cost effectively, using one Australia-wide telephone number. Establishing a 1300 number can be just as important as registering a Business name and domain name to help drive your brand throughout Australia
Benefits & Features
Local call cost from any landline in Australia
All calls from a landline to your 1300 number are charged to the caller at the cost of a local call.
Never change your telephone number again
An inbound 1300 number is a vitrual number which terminates on your nominated VoIP, landline or mobile service. If you move premises and have to change your telephone number, simply update your 1300 number termination point.
Route calls according to location of the caller
Calls to your National Inbound 1300 number can be routed according to the callers location, so calls are always being directed to the closed office, store or agent. State based routing is included at no additional cost. Pricing for advance routing is available upon request.
Combine with VoIP Virtual Numbers for even bigger savings
Local calls to your 1300 number are free of charge for the first 20 minutes. By setting up an Ace VoIP Virtual Number in major capital cities you can significantly reduce your inbound call costs.
Online Reporting
The online reporting facility allows you to view your inbound call data one day in arrears. Keep track of calls received and any missed calls, as well as view usage graphs.
Prompt Provisioning
Our partner providers one of the quickest provisioning services available. Your new 1300 number will be active within 24 hours - if not earlier!
Pricing
| Establishment Fees |
Fee |
New 1300/1800 Number Establishment Fee
|
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Port of Existing 1300/1800 Number
|
|
1300 and 1800 Number Charges when Termination Point is an Australian Landline / Ace Voip Number
|
Fee |
|
|
Inbound Calls from Local Calls
(first 15 minutes free*)
|
|
Inbound from National Calls
|
|
Inbound from Mobile Calls
|
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13800 and 1800 Number charges when Termination Point is an Australian Mobile
|
|
|
$27.50 |
Inbound from Landline Calls
|
49.9c per minute |
Inbound from Mobile Calls
|
49.9c per minute |
How to sign-up for an Ace 1300 or 1800 Service
To sign-up for an Ace 1300 or 1800 Service please follow the below instructions.
- Print off and complete the application form online here
- Fax back to 02 6971 1189 or mail the application back to us, our address details can be found online here
- Upon receipt confirmation will be issued via email. Porting your existing 1300/1800 number across to Ace Communications will take approximately 2-3 working days, whilst a new 1300/1800 number will take between 1-2 working days
